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Take a look at the landing page · 001 landing page Inquiry form conversion rate

There were seven required fields in our inquiry form

Approximately 4 minutes to read BlueCanvas

How many required items are appropriate for the inquiry form?

Order is more important than number. BlueCanvas inquiry form has seven required items, of which the budget range and project details are difficult to answer before the visitor receives the quote, so they stop here.

Key takeaways

  • BlueCanvas inquiry form has items to open when the submit button is opened. sevenmust be filled.
  • The hand stops at two of them. Budget range and project details are difficult to write about until you receive a quote.
  • The cost estimate reverses the order, so you answer by clicking, see the estimated price first, and then only get three contact details.

Before opening someone else's landing page, we opened ours first.

As I started a series analyzing landing pages, I opened BlueCanvas inquiry form before anyone else's page. There were seven fields that needed to be filled out before the send button would open.

  • Company name
  • Name of person in charge
  • email
  • contact
  • budget range
  • project details
  • Consent to collection and use of personal information

This is an item that is actually verified by the server, so if even one item is empty, it will not be transmitted. It's not just about what you see on the screen. process_contact.php Check again using the same rules inside.

The positions where the hand stops are the two spaces below.

Most of the time, I write the company name, person in charge, email, and contact information without any hesitation. This is because the value is already known. The problem lies below that.

budget rangeand project detailshas a different personality. The budget is determined only after receiving a quote, but the form asks about the budget before that. There is no standard for what and how much to write in project details, so I end up writing a few lines and then deleting them repeatedly.

The order of questions was reversed. The structure required an answer before giving an answer.

Instead of reducing the columns, I changed the order.

A common prescription is “cut back on the essentials.” But in order to have a consultation, you ultimately need the same information. If you reduce the number of spaces, the number of inquiries will increase, but the call length will be longer.

so Instant estimatetook a different approach. Instead of typing it out Answer with a click I did it. Items such as the number of pages, design method, presence of administrator functions, and multilingual support were made optional and all you had to do was choose.

After making your selection, the estimated quotation range will appear on the screen first. You can check the amount before leaving your contact information.

The next three required items you will receive are:

After seeing the estimated amount, there are three required items you will receive when you apply for a consultation.

  1. Name of person in charge
  2. phone number
  3. Consent to collection and use of personal information

Although it appears that seven spaces have been reduced to three, it is not exactly true that the spaces have been reduced. The information required for the quotation has already been received as an option previously. Answer first and receive contact information last.I just changed it to .

When applying it to our form

  • visitor value not yet knownMake sure you don't leave it as required. Budget is a prime example.
  • Positions that require free input Can I change it to an option? Take a look. Clicking is much less stressful than typing.
  • contact information Please adjust the order to receive them.
  • Match the server verification and screen display. It goes through on the screen, but if it is blocked on the server, it will fail for unknown reasons.

The change in conversion rate cannot be quantified because the sample is still small. In stock now. To take a deeper look at the landing page structure: What is the difference between a landing page and a website?Please watch together.

Full video subtitles (5 scenes)

We opened our form first.

This is BlueCanvas inquiry form. There were seven items that needed to be filled out to send. Before opening someone else's page, we opened ours first.

Two spaces where the hand stops

Everyone uses the company name, person in charge, email, and contact information. The problem lies below that. You must select a budget and write a project description to send it.

The order of asking is reversed

The budget is determined only after receiving a quote, but the form asks about the budget before that. The order of questions was reversed.

Let me answer with a click

So, to answer the cost estimate, you had to click instead of typing. After pressing the selection, the estimated quotation range will appear on the screen.

Three required

The next three required items are the name of the person in charge, phone number, and consent. Instead of reducing the number of spaces, we changed the order of questions.

Frequently Asked Questions

Wouldn’t reducing the required items lead to more inquiries?

The number of inquiries may increase, but if information required for consultation is missing, phone calls will be longer and it will take longer to provide a quote. It is better to adjust the order of questions rather than the number of items. Start by asking what the visitor can answer, and let the visitor know the value you don't know yet before receiving it.

Is it okay to not ask about the budget range at all?

Asking itself is not the problem. The problem is making it mandatory before showing the estimate. If you first provide an estimate and then ask, visitors will have a standard and it will be easier to answer.

Is the amount shown in the cost estimate the actual contract amount?

no. This is the estimated range calculated based on the published price list and the conditions you have selected. The actual quotation will be confirmed after confirming the requirements. The same phrase was also displayed on the screen.

Why is consent to personal information required?

In order to receive contact information and use it for consultation, the consent of the information subject is required. It cannot be removed because it is required by law. However, if you keep your consent phrase short and state in one line what you are using it for, the perceived burden will be reduced.

I'll answer you first and get your contact information last.

You can answer the cost estimate by clicking instead of typing, and the estimated price is displayed on the screen first. The next required items are the name of the person in charge, phone number, and three consents.

Try a cost estimate

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